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Effective Date: 25 / 06 / 2025
Website: https://kamalahandicrafts.com
At Kamala Handicraft, your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.
🔐 1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you place an order, fill out a contact form, or register for updates, we may collect:
- Name
- Email address
- Shipping/billing address
- Phone number
- Payment details (processed securely via third-party gateways)
b) Non-Personal Information
We also collect browser data such as:
- IP address
- Device type
- Browser type
- Cookies and usage data (via Google Analytics or similar tools)
📦 2. How We Use Your Information
We use your data to:
- Fulfill and deliver your orders
- Send you order confirmations and updates
- Communicate customer service responses
- Improve website performance and user experience
- Send promotional offers (only if you opt-in)
🔒 3. Data Protection
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. All transactions are encrypted via SSL (Secure Socket Layer) and sensitive data is processed by trusted payment gateways (Razorpay, PayPal, etc.).
🛑 4. Sharing Your Information
We do not sell, trade, or rent your personal data to third parties.
We only share information with:
- Logistics/courier partners for delivery
- Payment gateways for order processing
- Analytics providers for improving website performance
🍪 5. Cookies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies via your browser settings, though it may affect site functionality.
📧 6. Marketing & Communication
If you subscribe to our newsletter or updates, we may send you emails about new products, offers, and artisan stories. You can unsubscribe at any time using the link provided in every email.
👶 7. Children’s Privacy
We do not knowingly collect data from children under the age of 13. If you believe your child has provided us personal information, please contact us for deletion.
📝 8. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Opt-out of marketing communications
- Request a copy of the data we store about you
To exercise any of these rights, please email us at (or your actual email).
🔄 9. Policy Updates
We may update this Privacy Policy periodically. All changes will be posted on this page with a new effective date.
📞 Contact Us
If you have any questions about this policy or how we handle your data, reach out to:
Komola Handicraft
📍 Kolkata, West Bengal, India
📧 Email: contact@kamalahandicrafts.com
🌐 Website: https://kamalahandicrafts.com
