Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Effective Date: 25/06/2025
Website: https://kamalahandicrafts.com
Welcome to kamala Handicraft. By accessing or purchasing from our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site.
📌 1. General Overview
These Terms and Conditions govern your use of our website and services offered at . Komola Handicraft reserves the right to update or change these terms at any time without prior notice. Continued use of the website implies acceptance of the updated terms.
🛍️ 2. Products & Descriptions
We strive to display all product details as accurately as possible. However:
- All products are handcrafted, which means slight variations in size, color, texture, or grain are natural.
- Images shown are for reference; the actual product may vary slightly.
- We reserve the right to change or discontinue any product without notice.
💳 3. Pricing & Payments
- All prices listed on the website are in INR (₹) and are inclusive of applicable taxes unless stated otherwise.
- We accept secure payments via Razorpay, UPI, Debit/Credit Cards, Net Banking, and other trusted gateways.
- Prices and availability are subject to change without notice.
📦 4. Shipping & Delivery
- We ship products across India using reliable courier partners.
- Standard dispatch time: 2–4 business days
- Estimated delivery: 5–7 business days, depending on location
- You will receive tracking details once your order is shipped.
- Delays due to festivals, courier issues, or natural events are not our responsibility, but we’ll try our best to assist you.
🔁 5. Returns, Replacements & Refunds
- Since all products are handmade, we do not offer returns for minor imperfections.
- If the product is damaged during transit or you received the wrong item, please email us within 48 hours of delivery with unboxing images.
- Eligible refunds or replacements will be initiated after verification.
- Refunds, once approved, take 5–7 business days to reflect in your account.
🔐 6. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect and use your information.
👩⚖️ 7. Intellectual Property
All content on this website—including logos, product photos, text, and graphics—is the intellectual property of Komola Handicraft or its licensors. Unauthorized use, reproduction, or copying is strictly prohibited.
🚫 8. Prohibited Uses
You agree not to use our website or services for:
- Fraudulent or unlawful activity
- Violating any local, national, or international law
- Infringing upon our intellectual property rights
- Spamming, phishing, or transmitting viruses
🤝 9. Limitation of Liability
Komola Handicraft shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the products or website.
📞 10. Contact Information
If you have any questions or concerns about these Terms, feel free to reach out:
Komola Handicraft
📍 Kolkata, West Bengal, India
📧 Email: contact@kamalahandicrafts.com
🌐 Website: https://kamalahandicrafts.com
